Terms of Service & Membership Agreement

Last Updated: 16 January 2026
Entity Name: Sim Racing India
Location: HSR Layout, Bengaluru, Karnataka

1. Introduction and Scope

These Terms and Conditions ("Terms") govern the use of the simulation facilities, equipment, and services provided by Sim Racing India ("We", "Us", "The Center") and membership to the exclusive SimClub.

By booking a session, entering the premises, or purchasing a membership, you ("The Member", "The Customer", "You") agree to be bound by these Terms.

2. Risk Warning & Liability Waiver

Sim Racing involves physical activity and the use of high-force industrial motors.

2.1. Physical Risk Acknowledgement

You acknowledge that professional-grade simulator hardware (specifically Direct Drive Wheel Bases and Motion Platforms) generates significant force feedback (torque).

• Torque Warning: The steering wheels can snap with forces exceeding 10Nm-20Nm. Failure to hold the wheel correctly may result in wrist, finger, or arm injuries.
• Motion Sickness: Immersion in large screens or VR may cause motion sickness, dizziness, or nausea.
• Epilepsy Warning: The facility uses fast-moving visuals and flashing lights which may trigger seizures in photosensitive individuals.

2.2. Release of Liability

To the fullest extent permitted by Indian Law:

• You voluntarily assume all risks associated with using our equipment.
• You release Sim Racing India from liability for any personal injury, muscle strain, or medical emergency arising from the use of the simulators, except in cases of proven gross negligence by the Center.

3. Equipment Use & Damage Policy

3.1. Proper Use

• Emergency Stop: You agree to locate the "Emergency Stop" button before starting your session.
• Force Feedback Settings: You must not alter the Force Feedback (FFB) software settings without staff supervision. Setting torque beyond your physical capability is prohibited.
• Handling: "Rage quitting," hitting the steering wheel, or stomping aggressively on pedals out of frustration is strictly prohibited.

3.2. Damage Liability

While normal wear and tear is expected, you are financially liable for damage caused by misuse, negligence, or aggression.

• If equipment is damaged due to your intentional misuse (e.g., smashing a screen, stripping threads by forcing adjustments), you agree to pay the full replacement cost plus a service fee.

4. SimClub Membership Terms

4.1. Membership Validity

• SimClub Memberships are non-transferable. Only the registered individual may use the membership perks.
• Membership fees are non-refundable once the membership period has commenced.

4.2. Booking Priority & Perks

• Members get priority booking. However, if a Member is more than 15 minutes late for a reserved slot without notice, the slot may be released to walk-in customers.
• Unused monthly hours do not roll over to the next month.

4.3. Termination of Membership

We reserve the right to revoke SimClub membership without refund if a member:

• Exhibits aggressive behavior toward staff or other patrons.
• Repeatedly mistreats equipment.
• Violates the Code of Conduct.

5. Booking, Cancellations, and Lateness

5.1. Booking & Payment

• All slots must be paid for in advance via UPI, Card, or Cash.
• Walk-ins are subject to availability.

5.2. Cancellation Policy

• >24 Hours Notice: Full refund or reschedule allowed.
• <24 Hours Notice: No refund; reschedule may be allowed at management discretion.
• No-Show: 100% forfeiture of the booking fee.

5.3. Late Arrival

• Your session timer starts at the scheduled time, not your arrival time. If you arrive late, your session will still end at the scheduled time to prevent delays for the next racer.

6. Code of Conduct & Hygiene

To ensure a premium experience for all SimClub members:

• Footwear: Clean socks only / Clean indoor racing shoes only. Street shoes are strictly prohibited on the rigs to protect the pedals/seats.
• Gloves: Use of racing gloves is recommended to protect the Alcantara/Leather wheel rims. We provide sanitized loaner gloves, or you may bring your own.
• Food & Drink: No food or open liquids are allowed inside the simulator cockpit.
• Behavior: Zero tolerance for harassment, intoxication, or disorderly conduct.

7. Age and Height Restrictions

• Minimum Age: Users must be at least 12 years old. Users under 18 must have a parent/guardian sign the liability waiver.
• Height Requirement: Users must be at least 145 cm tall to safely reach the pedals and view the screens.

8. Personal Belongings

Sim Racing India is not responsible for the loss or theft of personal items left in the facility, lockers, or near the rigs.

9. Governing Law and Dispute Resolution

These Terms are governed by the laws of India. Any disputes arising from these Terms or your use of the facility shall be subject to the exclusive jurisdiction of the courts in Bengaluru, Karnataka.